Frequently Asked Questions

Everything you want to know about Velocity

What is Velocity employee engagement platform?

Velocity is an internal communication platform that creates a digital workplace environment for your team, fostering collaboration and improving productivity - whether they're in the office or working remotely.

Is there a mobile app for Velocity modern intranet?

Yes, Velocity offers a mobile app available for both IOS and Android devices. You can download it from the App Store or Google Play Store to stay connected on the go.

Are there any hidden fees with Velocity pricing?

No, Velocity pricing is straightforward. Installation, onboarding, support, updates, and improvements are all included, so you won't encounter any hidden fees.

How does Velocity improve employee engagement and productivity?

Velocity enables employees to instantly find out about announcements and keep track of the company's news and updates. Employees make their voices heard through surveys and anonymous feedback and guide the company with their suggestions. This makes employees feel more connected and involved in the company and thus increases productivity.

What should I do if I forget the password of my Velocity account?

If you forget your password, click on the "Forgot Password" link on the login page. Enter your registered e-mail address and follow the instructions on how to reset your password.

How can I get in touch with the Velocity support team?

You can always contact the Velocity support team at support@velocity.com.

What should I do if I run into a problem while using Velocity?

If you experience a technical problem, first try refreshing the page and restarting the app. If the problem persists, share all the details about the problem with our support team, including any error messages you receive.

How does Velocity ensure data privacy and security?

Velocity uses industry standard encryption and security protocols to protect data. For more detailed information, you can take a look at our Privacy and Security Policy.

How can I access my company's announcements and updates on Velocity?

With the announcements widget in Velocity, you can access your company announcements from anywhere and anytime.